Due to increased demand at the moment, we may be unable to respond to email enquiries for up to five (5) business days. We apologise for any inconvenience.

Consumer Action provides assistance to Victorians only. If you are a business please contact Consumer Affairs Victoria on 1300 55 81 81 or the Law Institute of a Victoria on (03) 9607 9311 for a referral to a private solicitor. If you are a person who resides outside of Victoria please contact your state consumer affairs or fair trading department – see contact details here.

Complete the form below to contact our consumer law advice service. A Consumer Action lawyer will generally respond to you by email or phone.  Anything you tell us will be kept private – see our privacy policy.

For urgent matters please contact our consumer legal practice by telephone.

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