How do I get more information about my loan?
2016
If you are a borrower, mortgagor, or guarantor, under most consumer credit contracts the creditor is obliged by law to give you: your credit contract, mortgage, or...
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Will consolidating my debts help?
2016
Lenders offer a range of refinancing and consolidating loans to people with debts. Refinancing means you get a new loan to pay out an existing loan. Consolidating is a type of refinancing...
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My house is being repossessed, what can I do?
2016
A mortgage is an agreement between someone who borrows money and someone who lends money. Under a mortgage agreement, a borrower will nominate property which may be taken and sold...
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What can I do if I am having difficulty paying my loan or lease payments?
2016
If you cannot pay your loan or lease because you are in financial difficulty (hardship) you may have the right to have your payments reduced, or changed in some other...
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Can I get out of a contract to buy a car from a car dealer? Your Cooling-off rights
2016
If you want to try to get out of contract with a motor car trader, seek legal advice immediately. It can be much more difficult – and often impossible...
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I can’t pay my power or gas bill
2016
You do have rights under the Energy Retail Code or other consumer protections....
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Junk Insurance and Rubbish Warranties
2016
You might have bought something useless and don’t even know it. If you’ve purchased a used car or taken out a credit card or loan, you may have paid for...
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