Debt Collectors – Consumer Action Legal Help

Consumer Action and the Royal Commission

2018

Consumer Action is not able to advise or represent members of the public for the purposes of the Royal Commission....

What if I have been sued for a debt?

2016

Act quickly to get advice if you have been sued for a debt in the Magistrate’s Court of Victoria...

I want compensation for harassment by a debt collector

2016

When a creditor or debt collector has engaged in undue harassment, or other unlawful behaviour, in relation to a consumer credit contract (loan) or lease you may be able to...

Debt Collection – Seeking Compensation in VCAT

2016

You can seek compensation if you have suffered distress or humiliation as a result of a prohibited debt collection practice....

Debt collection – I’m being hassled by a debt collector, what should I do?

2016

Even if you have a legal obligation to pay a debt – that doesn’t give a debt collector or a creditor the right to do anything they want to make...

Debt collection – your right to stop contact

2016

A creditor or debt collector must not contact you about a debt if you tell them in writing not to contact you about the debt....

Debt collection – keeping a record of debt collector contact

2016

Even if you owe money, the law protects you against unlawful debt collection conduct. See our fact sheets on 'What can I do if a debt collector calls?' for more...

Debt collection – What can I do if a debt collector calls?

2016

Are they chasing the right person? Are they chasing the right amount of money? Do you have a legal defence?...

Do I have to pay an old debt?

2016

There are time limits for taking legal action. This means that your debts may become too old for a creditor to successfully take legal action against you....