Consumer Action and the Royal Commission
2018
Consumer Action is not able to advise or represent members of the public for the purposes of the Royal Commission....
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Taking action against a credit repair company
2017
Many Victorians have experienced problems with credit repair companies. If you are one of these people, and you are looking to seek a refund or other compensation, consider the following...
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Will consolidating my debts help?
2016
Lenders offer a range of refinancing and consolidating loans to people with debts. Refinancing means you get a new loan to pay out an existing loan. Consolidating is a type of refinancing...
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My house is being repossessed, what can I do?
2016
A mortgage is an agreement between someone who borrows money and someone who lends money. Under a mortgage agreement, a borrower will nominate property which may be taken and sold...
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What can I do if I am having difficulty paying my loan or lease payments?
2016
If you cannot pay your loan or lease because you are in financial difficulty (hardship) you may have the right to have your payments reduced, or changed in some other...
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I can’t pay my power or gas bill
2016
You do have rights under the Energy Retail Code or other consumer protections....
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